Help & Support

1. Frequently Asked Questions

1.1 How to set a password?

When you first launch the app, you will be guided to set a 6-digit unlock password. You can also change the password in the settings page.

1.2 How to import photos and videos?

Tap the "+" button in the upper right corner of the main interface, select "Import Photos & Videos", then select the files you want to import.

1.3 How to create a folder?

Tap the "+" button in the upper right corner of the main interface, select "Create Folder", then enter the folder name.

1.4 How to use the fake space?

In the settings page, you can enable the fake space feature and set a fake space password. When you unlock the app with the fake space password, you will enter an empty fake space.

1.5 What if I forget my password?

If you forget your password, you can tap "Forgot Password" on the login page, then answer the security questions you set to recover access.

2. Feature Introduction

2.1 Password Protection

The app uses a 6-digit password to protect your private content, ensuring only you can access it.

2.2 Biometric Unlock

If your device supports biometric authentication (such as Face ID or Touch ID), you can enable biometric unlock in the settings for faster access to the app.

2.3 File Management

You can create folders in the app to organize and manage your photos, videos, and other files.

2.5 Fake Space

Fake space is a special feature. When you unlock the app with the fake space password, you will enter an empty space, protecting your real private content from being discovered.

3. Contact Us

3.1 Technical Support

If you encounter any problems during use, please contact us through the following method:

3.2 Feedback and Suggestions

If you have any suggestions or feedback, you can also contact us through the above email. We will carefully consider your opinions and continuously improve the app.